FF Field Force

Field Force — Nationwide IT, AV & Low-Voltage Field Services and Technician Business Development

Field Force banner artwork
< 24 hrs
Avg. dispatch
50 states
Coverage
99.3%
QA pass rate
7,000+
Vetted techs

One company. Two ways we work for you.

For Customers

End-to-end field services

One partner for the entire project lifecycle — from the first site survey to design, install, testing, closeout, and ongoing support. Single point of accountability, consistent documentation, nationwide.

For Technicians

Build, run & grow your business

You handle the installs. We handle the office: live classes, direct customer connections, a CRM built for field service, administrative VA support from dedicated coordinators, and executive guidance when decisions get big.

For Technicians

The Growth Path for technicians

Being good at the work isn't the problem. The problem is the work order you missed while you were in the ceiling, the quote you never followed up on, and the invoice that went out two weeks late. Five services, one path — start anywhere.

AI Systems for Low Voltage Companies

We didn't buy an AI tool. We built one — and it runs our back office.

Inbox triage across two mailboxes, dispatch coordination, outreach that paces itself, file organization, and a page-cited technical knowledge base — running on our own hardware, with human approval on anything that matters. Now we build the same system for other low voltage companies.

How we build AI systems →
738
Emails reviewed & classified in one day — the 87 that mattered surfaced
Minutes
For coordination tasks that took half a day
4,800+ pages
Of standards & reference books turned into a page-citable knowledge base
100%
Human approval on anything touching a customer, file, or dollar

Join our secure Dispatch Portal

We use Discord as a unified workflow management system — live video dispatch for scheduling and real-time on-site support — so you don't juggle multiple apps. Each customer and technician receives private, role-based access.

How to join

  • Click “Join Dispatch Portal”
  • Create or sign in to a free Discord account
  • We grant roles that unlock your private channels

What you'll use it for

  • Live video dispatch (pre-schedule & in-field)
  • Ticket updates, files, closeout photos, sign-off
  • Coordinator support when you're on site

Security & privacy

  • Private, role-based channels per customer/technician
  • Least-privilege access; logs & audits on key actions
  • Configs/workflows are proprietary and confidential

How we connect technicians, customers & coordinators

Every job runs through a Field Force Coordinator — one accountable person connecting the customer, the technician, and the systems in between.

For customers

  • Scheduling, status, and live updates in one place
  • QA standards, photo closeouts, and approvals
  • Capacity planning for multi-site programs

For technicians

  • Clear scopes, site contacts, and deliverable checklists
  • Real-time help (chat/video) while on site
  • Faster approvals and fewer return visits

For your business

  • Hire your own dedicated coordinator — starting at $300/week
  • Or get one bundled with customer connections in the Direct Tech Program
  • Daily reports: you always know what your coordinator did

Our coordinator playbooks and system integrations are proprietary. Access is role-based and audited.

For Customers · MSPs, VARs & Multi-Site Brands

What we do

From single-site break/fix to nationwide rollouts, Field Force plugs into your operations with predictable SLAs, clean documentation, and consistent results.

🔌

Structured Cabling

Cat5e/Cat6/Cat6A, fiber, patching, labeling, certification.

📶

Network & Wi-Fi

AP installs, switch/firewall rack & stack, cutovers, SD-WAN.

🎥

CCTV & LPR

IP/analog, NVRs, bridges, solar sites, pole mounts, tuning.

🚪

Access Control

Badge readers, electrified hardware, intercoms, controllers.

📺

Digital Signage & AV

Menu boards, LED walls, projectors, Apple TV, audio systems.

📡

Starlink Installation

Professional installation of Starlink satellite internet systems.

💳

POS & Retail Tech

Lanes, kiosks, scanners, cabling remediation, device swaps.

🏨

Hotels & Multi-Dwelling Units

Wi-Fi scans and full takeoffs for takeovers, remodels, and new construction — full cradle-to-grave installs for hotels and MDUs.

🤖

AI Systems

AI operations layers for low voltage companies. Learn more.

Who we serve

MSPs & VARs Retail & QSR Multi-family & HOA Healthcare Warehousing & Industrial Financial & Branch Hospitality & Venues Construction & GC Field Service Engineers Field Service Companies Low Voltage Companies Structured Cable Companies
For Customers

How it works

📝
Step 1

Scope

Send a ticket or rollout scope. We capture site constraints, gear, and photos.

👥
Step 2

Match

We assign vetted tech(s) with the right gear, certs, and proximity.

🚀
Step 3

Execute

Coordinators orchestrate check-in/out, QA photos, and customer communications.

Step 4

Closeout

As-builts, test results, serials, and sign-off delivered. Invoice Net-15/30.

For Customers · Engagement Models

Programs

Choose the engagement model that fits: ticketed on-demand, managed monthly, or national program/MSA. SLAs, live updates, and dedicated coordinators included on Managed+.

On-Demand

Ticket-based, nationwide dispatch

Pay-as-you-go
  • Rapid response (as fast as same-day)
  • 7,000+ vetted technicians
  • QA photos & sign-off
  • Net-15/30 billing options

Managed

Monthly retainer for recurring work

Custom retainer
  • Dedicated Field Force Coordinator
  • SLA tracking & live updates
  • Bundled travel & admin
  • Forecasting & rollout planning

Program

Multi-site/MSA rollouts

Custom
  • National programs & CMDB
  • Playbooks & method of procedure
  • Close-out packages, as-builts
  • Preferred rates & capacity

Enterprise

Co-managed field operations

Custom
  • Quarterly business reviews
  • API & system integrations
  • Analytics & cost optimization
  • Dedicated leadership team

Where our technicians are located

We maintain a nationwide bench of vetted technicians. This live map shows current coverage at a glance.

For Technicians

How we help technicians build their business

We treat great technicians like great businesses. Field Force pairs you with real programs, coaching, and predictable payouts — so you can grow from a solo provider to a multi-site, multi-crew company.

  • Real playbooks & MOPs: branded procedures and checklists for national programs.
  • Leads & dispatch: we route qualified work to matched techs — no wasted miles.
  • Badging, COI & onboarding: guidance on compliance so you get on site faster.
  • CMDB & documentation: photo standards, asset logs, and close-out packages.
  • Mentorship & QA: coordinators who review work and help you scale a team.
  • Fast payouts: transparent rates with Net-15/30 options (and immediate payouts on select programs).

Start as a solo pro — scale to a crew

We'll help you price, schedule, and staff bigger projects without losing quality.

Own the deliverables

Standardized photos, labels, and forms make your work easy to approve and pay.

We grow together

More programs, more skill paths. We'll help you add helpers, vans, and tools as you expand.

Questions? Call (813) 279-1994

For Technicians

For technicians & service companies

Join the network. We partner with independent field service companies and high-caliber techs nationwide. Get consistent work, clear playbooks, and fast payouts.

Minimum requirements

  • Company entity/EIN, COI, and background checks
  • Core toolset (ladders, testers, labeler) & PPE
  • Professional comms, photo documentation, on-time arrival
  • Experience with IT/AV, cabling, CCTV, or access control

Let's scope your project

Prefer to talk now? Book a 20-minute discovery call. We'll map your sites, timelines, and deliverables, then spin up a coordinator and kickoff plan.

Disclaimer. Field Force uses proprietary processes, software configurations, role-based access controls, and security standards to operate its dispatch and coordination systems. Descriptions on this website are for general information only and do not disclose our implementation methods, configurations, or trade secrets. Features and access may be limited by plan, approval, or security review. Customer and technician data are handled under our Privacy Policy and applicable agreements. No specific amount of work, income, or business outcome is guaranteed by any Field Force program.